With a dedicated phone number, email, and 24/7 support hours, our Service and Maintenance Center provides the following range of services and benefits to assist you and your facility:
– Preventive maintenance to help avoid system failures
– Emergency response services to reduce downtime
– Easy scheduling and quick turnaround for remote and onsite service and maintenance
Support and Repair
If you experience a failure, our team of engineers and integrators are on call to support your needs. We provide service and support for SCADA and HMI systems, PLC control systems, RTUs, radio systems, industrial networking and IT support, as well as protective relaying.
We understand that downtime for a facility translates into lost revenue. Since many of the active controls systems, SCADA systems, and HMIs can be outdated and unsupported, it is critical to have a disaster recovery plan and upgrade path. We can design a replacement system or find a compatible upgrade option for your aging infrastructure. We can also provide remote access and VPN solutions, server backup and disaster recovery, server replacements and updates, IT services, business intelligence, radio systems, RTUs and protective relay updates.
We custom design maintenance plans to ensure your facilities and assets are routinely checked and maintained. We can provide managed services for your battery systems, switchgear, relays, SCADA, PLCs, RTUs, and any other assets. Routine maintenance will prolong the life and stability of your important assets.